For technical support call or email your regional sales person, or contact our office at:
Direct Ph: (815)692-8255
Toll Free: (877)213-3829
Hours: 7:30 a.m. – 5 p.m. (central std time).
Support hours may be extended in the fall harvesting season (Oct-Dec).
After Hrs: If an issue cannot wait until normal service hours the following day, email: email@example.com or call (815)383-7502
Online Support: In some instances, a live online interactive computer exercise may be the best support solution.
I.F.A.R.M. technical reps will seek permission to access the client’s computer remotely to resolve an issue or provide needed support.
Support at your facility
If a customer feels they require an onsite visit for technical support, training or consultancy, contact your regional sales person or Gary Fisher to work up a plan and schedule a visit.